Rambo Bikes offers customer support text messages to customers who provide their phone number and agree to receive them. Messages may include order status updates, tracking numbers, and support case confirmations related to your interactions with Rambo Bikes customer service.

How you opt in: You may opt in by providing your phone number and verbally confirming during a call with our customer service team (including our phone agent, Sam) that you'd like to receive a text with your order or case information. You may also opt in by texting START to (839) 737-3980.

Sample verbal opt-in script (used on every applicable call): "Before I text you anything, I want to let you know: this will be a one-time text message from Rambo Bikes with the information you asked about — like your tracking number, order link, or case confirmation. Message and data rates may apply, and message frequency varies based on your order and support activity. You can reply STOP at any time to opt out, or HELP for assistance. Do I have your permission to send that text, and can you confirm the best number for me to use?" A message is only sent after the customer affirmatively agrees.

Message frequency: Varies based on your order and support activity. Message and data rates may apply.

How to opt out: Reply STOP at any time to unsubscribe. You will not receive any further messages. Reply START to resubscribe.

How to get help: Reply HELP for assistance, or call us at (952) 283-0777.

For more information, see our Privacy Policy and Terms of Service.